Privacy Policy

How we handle your data

Who we are

StayBetterDXB is a Dubai-based holiday-home and short-term rental management company. This website is staybetterdxb.ae.

What data we collect

Information you give us directly:

Name, phone number, and email address when you contact us through our forms or WhatsApp chat
Property details you share when asking about management services (location, property type, furnishing status)
Any other details you choose to include in your messages

Information collected automatically:

Pages you visit, time spent on pages, and how you arrived at our site (via Google Analytics, loaded through Site Kit by Google)
Interaction data such as clicks and scrolling (via Microsoft Clarity)
Device and browser information, approximate location (via Meta Pixel and analytics tools)
Cookies and similar technologies (see below)

Information from third parties:

If you reach us through Airbnb or social platforms, we may receive the contact details you shared there.

How we use your data

To respond to your inquiries and provide quotes for management or consulting services
To operate and improve our website and content
To measure which pages and topics are useful to visitors
To send marketing messages only where you have given consent (for example, newsletter signup)
To meet legal obligations under UAE law

Cookies

We use cookies for essential site functions, analytics, and marketing measurement. You can control cookies through your browser settings. Blocking some cookies may affect how the site works.

Who we share data with

We do not sell your personal data. We share it only with:

Service providers that help us run the site (hosting, analytics, form and chat tools), who process data on our instructions
Authorities, where required by UAE law

How long we keep data

We keep inquiry data for as long as needed to handle your request and any resulting business relationship, and analytics data per our analytics tools’ standard retention periods. You may ask us to delete your data at any time (see your rights below).

Your rights (UAE PDPL)

Under the UAE Federal Personal Data Protection Law, you have the right to request access to your data, correction of inaccurate data, deletion of your data, and withdrawal of consent for marketing at any time. To exercise these rights, contact us on WhatsApp +971505726114.

Children

This site is not directed at children, and we do not knowingly collect data from anyone under 18.

Changes to this policy

We may update this policy from time to time. Material changes will be reflected on this page.

Governing law

This policy is governed by the laws of the United Arab Emirates.

Contact

WhatsApp +971505726114 · staybetterdxb@gmail.com